In partnership with Barnes Roffe Chartered Accountants
Checking hours… 0204 912 4338
Free duty refund claim service

Thousands of importers are owed
millions in duty refunds

We help UK import businesses claim back overpaid customs duty from HMRC — at no cost to you.

No win, no fee Claims back up to 3 years HMRC compliant
🔒 Free & confidential

Find out if you're owed a duty refund

Tell us a little about your imports and we'll calculate your potential refund.

No obligation. No upfront fees · 100% confidential.

Request received

A duty-recovery specialist will be in touch within one working day. Need us sooner? Call 0204 912 4338.

£Millions
In Duty Overpaid
By UK importers each year
£0
No Win, No Fee
Zero upfront cost to you
3 yrs
Claim Window
Recover duty paid in arrears
8–12
Weeks to Refund
Typical claim turnaround
What We Do

Complete import duty recovery

We handle every aspect of your refund claim, from initial review to final payment.

Import Refund Review

A thorough analysis of your import history to uncover every potential refund opportunity.

Eligibility Assessment

Expert evaluation of your customs duties — including misclassified commodity codes — to confirm what you can claim back.

Claim Management

We manage the entire claim with HMRC on your behalf, ensuring maximum recovery with zero hassle.

Ongoing Monitoring

Continuous review of your future imports so any new overpayments are caught automatically.

Why Choose Us

The smarter way to recover your duties

We work on a pure no-win, no-fee basis. You have nothing to lose, and a potential refund to gain.

  • No upfront costs or hidden fees
  • We handle all paperwork and HMRC correspondence
  • Claims can go back up to 3 years
  • A dedicated account manager from day one
  • Full regulatory compliance, guaranteed
Start your free assessment

No risk. All upside.

£0
Upfront cost to your business
3 yrs
Of overpaid duty you can reclaim
We're only paid once you receive your refund — our incentives are fully aligned with yours.
The Process

Simple, transparent, effective

We've streamlined the refund process so you can stay focused on running your business.

1

Free consultation

We review your import data to spot where duty may have been overpaid — at no cost, no obligation.

2

Detailed assessment

Our experts examine your historical customs entries and calculate exactly what you can reclaim.

3

Claim submission

We prepare and submit your claim to HMRC, handling all documentation and correspondence.

4

Refund received

HMRC pays your refund directly to you. We only take our fee once your claim has succeeded.

Strategic Partnership
Chartered Accountants · London
Backed by Experts

Every claim, backed by a top UK accountancy firm

We work in partnership with Barnes Roffe, one of London's leading chartered accountancy firms. Every claim we submit is built on rigorous financial expertise and full regulatory compliance — giving HMRC, and you, complete confidence.

Chartered Accountants Regulatory Compliance Full Audit Support
Trusted by UK Businesses

What our clients say

Real companies that have recovered overpaid import duty.

★★★★★

"Import Refunds transformed how we approach customs duty. They identified significant overpayments we didn't even know existed."

UD
Upwood DistributionFinance Director
★★★★★

"We were sceptical at first — it seemed too good to be true. But they delivered exactly what they promised."

TS
Tiger SuppliesManaging Director
★★★★★

"Working with Import Refunds has been excellent. Their understanding of customs regulations is outstanding."

BM
Blok 'N' MeshOperations Director
Trust & Compliance

Your claims are in safe hands

We hold ourselves to the highest standards of professional conduct and data protection.

HMRC Compliant

Every claim follows official HMRC guidelines and procedures to the letter.

Data Protected

Your information is handled in full compliance with UK GDPR.

Fully Insured

Professional indemnity insurance for complete peace of mind.

Free Assessment

Ready to recover your import duties?

There's no risk in finding out. Book your free assessment today and discover exactly how much you could reclaim.

  • No win, no fee — we only succeed when you do
  • Free, no-obligation assessment
  • Backed by chartered accountants Barnes Roffe
🔒 Free & confidential

Request your assessment

We'll come back to you within one working day.

No obligation. No upfront fees · 100% confidential.

Request received

A specialist will be in touch within one working day. Need us sooner? Call 0204 912 4338.

Call Free Assessment