We help UK import businesses claim back overpaid customs duty from HMRC — at no cost to you.
We handle every aspect of your refund claim, from initial review to final payment.
A thorough analysis of your import history to uncover every potential refund opportunity.
Expert evaluation of your customs duties — including misclassified commodity codes — to confirm what you can claim back.
We manage the entire claim with HMRC on your behalf, ensuring maximum recovery with zero hassle.
Continuous review of your future imports so any new overpayments are caught automatically.
Two almost-identical products. A single classification detail. A four-fold difference in the duty you hand to HMRC.
Duty rates are the UK MFN (third-country) rates from the UK Integrated Online Tariff, accurate as of 8 July 2026 and subject to change. Figures are illustrative, based on £500,000 of annual customs value, and are not classification advice.
We work on a pure no-win, no-fee basis. You have nothing to lose, and a potential refund to gain.
We've streamlined the refund process so you can stay focused on running your business.
We review your import data to spot where duty may have been overpaid — at no cost, no obligation.
Our experts examine your historical customs entries and calculate exactly what you can reclaim.
We prepare and submit your claim to HMRC, handling all documentation and correspondence.
HMRC pays your refund directly to you. We only take our fee once your claim has succeeded.
We work in partnership with Barnes Roffe, one of London's leading chartered accountancy firms. Every claim we submit is built on rigorous financial expertise and full regulatory compliance — giving HMRC, and you, complete confidence.
Real companies that have recovered overpaid import duty.
"Import Refunds transformed how we approach customs duty. They identified significant overpayments we didn't even know existed."
"We were sceptical at first — it seemed too good to be true. But they delivered exactly what they promised."
"Working with Import Refunds has been excellent. Their understanding of customs regulations is outstanding."
We hold ourselves to the highest standards of professional conduct and data protection.
Every claim follows official HMRC guidelines and procedures to the letter.
Your information is handled in full compliance with UK GDPR.
Professional indemnity insurance for complete peace of mind.
There's no risk in finding out. Book your free assessment today and discover exactly how much you could reclaim.
We'll come back to you within one working day.
A specialist will be in touch within one working day. Need us sooner? Call 0204 912 4338.